Friday, October 4, 2019

COBIT: Meeting stakeholders need

Organizations have many stakeholders and each may have a different view of what's important. However, they will all generally agree that organizations should create value. This value can range from providing public services to generating profits to providing charitable services and more. Stakeholders needs should be considered when decisions have to be made

  • regarding benefits, resources and risk assessments, 
  • during value creation 

to help us understand and meet the various stakeholder needs. COBIT 5 asks three questions

  • who benefits 
  • who carries the risk and 
  • what resources are needed

Sometimes there are conflicting needs between stakeholders. Adding to this, is the fact that organizations are affected by different factors such as

  • the market industry 
  • politics 
  • culture and 
  • risk appetite

Taking the various needs and internal and external factors into accounts, COBIT 5 suggests that governance can assist in the negotiation and decision-making. Across these various needs, it suggests that we need a customized governance and management system. It provides the goals cascade like

  • stakeholders drivers
  • stakeholders needs
  • enterprise goals
  • IT related goals
  • enablers goals 

which is a mechanism that helps us translate stakeholders needs into a series of increasingly specific goals that are directly related to the organization.

So, organizations have different objectives, expect to customize COBIT 5 to suit your organization through the goals cascade translating high-level enterprise goals into manageable specific IT related goals and mapping these to specific processes and practice will help us meet stakeholders needs.

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